Membership Policy

General Conditions

Primary Membership fee for “FIRST CHOIZE” is INR 5500.00 inclusive of Government Service Tax @ 18%.
The membership term (validity period) shall be for a period of 12 calendar months from the date of issue of the membership.
Membership card is non-transferable and members must be 18 years of age or above to join.
Membership once purchased cannot be cancelled or refunded.
Nature of the service will be at the sole discretion of the hotel.
All Park Elanza Hotels reserves the right to not offer the certificate/ card benefits during any special promotion, event or Food festival. Full Membership benefits will not be available on Christmas, Christmas Eve, Valentine’s Day and New Year Eve celebrations at the hotel.
Without prejudice to any other mode of proof, through payment for the Club, a member accepts these terms and conditions, as amended from time to time, and agrees to be bound by them.


Accommodation Conditions

Room bookings must be made through the ‘First Choize’ Member’s Help Desk. Any reservation given on the reception directly will not be entertained. Any bookings made through travel agents or corporations are not eligible for any Reduction.
Rooms are subject to club allocation, availability, prior reservations through the club office and taxes as applicable shall be extra.
Complimentary room night stay certificate enclosed in the membership pack is valid for use at the specified hotel only and is for one time use only and has to be utilized in full. Taxes if applicable shall be extra.
Room night stay certificates enclosed in the membership package is valid for use at the specified hotel and is for one time use only and has to be utilized in full. Taxes as applicable shall be extra.
All Certificates including Complimentary room night stay enclosed in the membership package is valid for use at the specified hotel and is for one time use only and has to be utilized in full Taxes if applicable shall be extra. All taxes shall be borne by the members.
Members must settle their bills at the time of departure. All Park Elanza Hotels reserves the right to not offer the certificate/ card benefits during any special promotion, event or Food festival. Full Membership benefits will not be available on Christmas, Christmas Eve, Valentine’s Day and New Year Eve celebrations at the hotel.


Dining Conditions

Outside eatables and drinks not allowed while dining at the Hotel.
The Reduction can only be redeemed on the total food & beverage bill as mentioned and only one card can be presented per table/ party. The Hotel’s management has the right to increase Buffet/À la carte pricing at their own discretion.


Certificate Conditions

All certificates can be used only at any restaurants or outlets of all Park Elanza Hotels with Prior Reservation.
In the event that the certificates are lost, they cannot be replaced. Money will not be refunded in such a case.
The certificates cannot be exchanged for cash or any other services.
The benefits as given in the gift certificates are accompanied by the terms and conditions given on the face or on the reverse of the certificate.
Certificates accompanying the Membership are valid strictly as indicated, and cannot be extended or re-validated.
No two certificates can be used together and card benefits will not apply while using a certificate (Except when redeeming the Cake/ Wine/Dessert/ Single Starter Chef Special/ Complimentary Round of Cocktail – Barman Choice)


Privacy Statement

For your information, the Club is committed to respecting your privacy. Personal information that the Club program collects is used to stay in touch and manage the program. With the acceptance of the Club membership, a member agrees that he can be contacted by the club office to receive occasional information about the program, benefits and special offers.